Privacy Policy and Data Protection
What is the purpose of this policy?
The purpose of this privacy policy (hereinafter also, policy) is to comply with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons in Regarding the processing of personal data and the free circulation of these data, the Organic Law on data protection and guarantee of digital rights and other current regulations on the matter.
Its purpose is to inform the users of the website www.higia.app (hereinafter, the site) of the processing of personal data carried out by Higia Política with respect to those persons who provide their personal data for personalized use or under registration of site services or any other act that involves the communication of your personal data to Higia.
Consequently, this Privacy Policy contains a general description of the aspects related to the processing of personal data derived from the exploitation of the Higia website that Higia carries out as responsible for said processing and is completed with those informative texts that are incorporated into any data request form on the website.
It is the responsibility of the user to read the aforementioned informative texts and consent request texts included in any data request form on the site, as well as the content of this policy, prior to communicating their personal data to Higia.
Is data processing mandatory?
Not unless the user decides to use a form or service on this website that requires the communication of personal data.
When the user must communicate their personal data to Higia through the forms published on the site, if the user does not provide all the data requested in each form or, where appropriate, does not provide those marked with an asterisk for mandatory completion. , Higia and will not attend or will not be able to adequately attend to the request made by the user and/or to guarantee the use and enjoyment of the requested service.
The conditions of treatment of personal data communicated to Higia through data collection forms are those expressly established in each form and, secondarily, what is established in this policy is applied.
However, in the event that the user does not agree with this policy or the particular conditions of any form or service, they should not access or use any service on the site that requires the communication of their personal data to Higia.
What is the legislation applicable to data processing?
The user is informed that any processing of personal data will fall under the scope of application of current legislation in Spain on data protection, specifically under the European Data Protection Regulation (hereinafter GDPR) and the Organic Law on data protection and guarantee of digital rights (hereinafter LOPDGDD).
What is meant by personal data?
Personal data is understood to be any information concerning identified or identifiable natural persons –including email data and/or IP address- and by user, any identified or identifiable natural person.
Who is responsible for the treatment?
The entity responsible for the processing of personal data carried out through the website or as a consequence of the use of its services is TECHGIA SOLUTIONS, S.L. (hereinafter “Hygia”)
Higia’s contact details are as follows:
Postal address: Avenida España, 125 – 12410 Altura (Castellon) Spain
Email address: soporte@higia.app
Tel. +34 687450129
How to contact the Higia data protection delegate?
Users can contact the Higia Data Protection Officer by email: soporte@higia.app
How to guarantee the accuracy and veracity of the personal data being processed?
In the event that the user provides Higia with their personal data, the user is obliged to provide true, current and exact data that corresponds to their own identity, being responsible for any third-party data and information that they provide for the use of the services made available through the site, leaving Higia exonerated from any responsibility in this regard.
When personal data is collected or provided directly from the user, in accordance with the provisions of current regulations, those provided by the user will be considered accurate, as long as the user does not update or rectify them.
It corresponds to the user to keep the personal data communicated to Higia duly updated.
What are the legal bases and purposes of processing personal data?
Users who access the site and voluntarily provide personal information to browse the site in a personalized way, contact or use any service that requires the communication of data to Higia, they are informed of the following purposes and legal bases of treatment that Higia will carry out:
– With a legal basis in the consent or authorization provided by the user when providing their data or, where appropriate, by checking the boxes enabled for this purpose, Higia will process the data for the following purposes:
- Contact with Higia: When the user uses the services enabled for this purpose to contact Higia (through forms, telephone, postal mail, email, online communication), Higia will process their personal data to attend to and manage the response to the communication made by the user and provide him with the requested information or attend to his request.
– Based on the contractual relationship established between Higia and the user who carries out the download, registration, account creation and use of Higia applications, the aforementioned entity will process your data for the following purposes:
- Account creation, provision of associated services through the application and sending of service communications.
- Services of attention to the user and clients of Higia.
- In your case, when appropriate, deletion of the account at the request of the user.
- Blocking of the account in the event that the account is used in a manner contrary to the terms and conditions of use, of the particular conditions that were accepted, or in those cases in which the account has been created for fraudulent or deceptive purposes, violates copyrights, trademarks, other intellectual and/or industrial property rights of third parties or other rights of third parties or entities.
In any case, the user is informed that the purposes of processing the user’s data collected through the forms published on the site will be explained through informative texts published in the forms themselves and when required, according to As stated above, Higia will request, through the boxes provided for this purpose, the user’s consent for the processing of their personal data when the legal basis for such processing is based on obtaining the user’s consent.
To whom do we communicate the personal data of the user?
With a legal basis in compliance with legal obligations, the personal data of the user will be communicated to third parties when there is a legal obligation to communicate to the competent public authorities due to the matter and/or to meet the requirements made by them. .
In such cases, the recipients of the data may be, without limitation, administrative bodies or control authorities in matters of data protection, consumption, telecommunications and the information society, Judges, the Public Prosecutor’s Office and Courts.
Higia is not responsible for the processing of the data carried out by third party recipients of the data who, in any case, become the new controller of the information, being obliged to comply with the obligations established for this purpose by the regulations in force.
In addition, third-party service providers with the category of data processors may be recipients of the data in order to provide services that support data processing tasks, always at Higia’s request and after signing a commission contract. of treatment with sufficient guarantees of security, confidentiality, return or destruction of data and compliance with the instructions given by Higia ity to carry out the treatment.
How long will we keep personal data?
The personal data provided by the user to Higia will be kept during the periods established in the current regulations applicable for compliance with legal obligations and attention to responsibilities.
What rights can the user exercise?
The user has the right to request from Higia the right of access, rectification, opposition, deletion, limitation, portability, right not to be subject to decisions based solely on the automated processing of personal data.
You also have the right to withdraw the consent granted for the treatment at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal, in all those cases in which the processing of your personal data is based on legal treatment authorization or consent of the user.
To exercise any of these rights, the user must send a letter addressed to Higia, indicating the right exercised to any of the following addresses:
Postal address: Avenida España, 125 – 12410 Altura (Castellon) Spain
Email address: soporte@higia.app
When necessary, Higia may request a photocopy of the user’s national identity document or other legally valid document to prove their identity.
Before whom can the user request protection of the right to data protection?
In any case, the user is informed of their right to file a claim with the Spanish Agency for Data Protection (AEPD), in particular, when the user considers that their rights have been violated and has not obtained satisfaction from of Hygia in the exercise of the same.
The user can contact the AEPD through www.agpd.es or at the following address C/ Jorge Juan, 6. 28001 – Madrid, and/or contact telephone number 912 663 517.
However, on a voluntary basis and prior to submitting said claim to the AEPD, users can contact Higia’s Data Protection Delegate, through the following email address: soporte@higia.app
What other rights does the user have in terms of electronic commerce and electronic commercial communications?
Higia informs the user that they have expressly authorized the sending of commercial advertising communications, newsletters, news bulletins, news, promotional offers, or others that, under the protection of articles 21 and 22 of the Law of Services of the Society of Information and Electronic Commerce, you have the right to oppose the processing of your data for promotional purposes for the receipt of commercial advertising and advertising communications, as well as the right to revoke the consent given for this purpose at any time with the simple notification of your will.
For this, the user may request the cessation of sending communications through the valid email address included in each communication as well as directing their request to the email address: soporte@higia.app
Higia will respond to your request, keeping the necessary data to adopt the necessary measures to prevent the sending of said commercial communications.
How do we process personal data on our official social media sites?
Social networks are services provided by third-party providers that allow the user to participate in a virtual community with other users through which they can generate their own public profile where they can create and share content, information and personal data with other users of network.
In a social network you can create and share pages, accounts or profiles for personal and/or commercial purposes. The operation of the social network is regulated first, by the conditions established by the owner and/or provider of the network and secondly, when it comes to pages, accounts or profiles for commercial purposes, by the terms and conditions established. by the person in charge of the profile or commercial account, who, where appropriate, will also be responsible for the processing of the data that is carried out in the corresponding social network.
Higia has profiles on some social networks which are linked and are accessible to the user, through the corresponding icons and links published on the site.
The user can follow us and become a fan of the official Higia pages on the aforementioned social networks.
The user is informed that the processing of data carried out through the pages, profiles or accounts of Higia on social networks will be governed by the corresponding policies and conditions of both the official page and the provider and owner of each network. social in your case
How do we protect personal data published on this website?
In relation to the personal data that may be published on the Higia website, the user is informed that said data is part of one or more data processing owned and is the responsibility of Higia and in which they have been incorporated on a legal and informed to the users and cannot be freely processed and reproduced by the user or other third parties -not even when reference is made to their origin- unless the prior authorization and informed consent of the user is obtained. interested person owner of the published data or any other legal basis for legitimate treatment by the responsible third party is applicable.
The personal data that Higia publishes on the website could consist, without limitation, of any numerical, alphabetical, graphic, photographic, acoustic or any other type of information concerning identified or identifiable natural persons, such as the name, surname, images or other data. and information.
Therefore, all personal data -including images, videos, texts, data and any other information that is published on our website about identified and/or identifiable natural persons- may only be used by the user in order to participate and enjoy the site and its services in the manner established in this policy, or in its case particular conditions that regulate a certain service, being expressly prohibited any other uses other than those indicated, including the incorporation of images or data to files o treatment and/or creation of databases of people and/or sending of publicity or assignment to third parties, without the prior informed consent of the user who owns the information and data or another legitimate legal basis, and Higia is not responsible for the uses than the user or other third party users of our website carry out in contravention of what is established in these conditions and others that regulate them.
At no time should the user consider that the Higia site is a source from which personal data, information and content published through it can be made freely available.
Do we use cookies and data storage and retrieval devices on terminal equipment on this site?
Higia uses cookies and data storage and recovery devices on the user’s terminal equipment when the user browses the site.
Such cookies and data storage and recovery devices are used by Higia under the conditions described in its Cookies policy.
How often do we update this policy?
Higia will update this privacy and personal data processing policy to adapt it to legal changes and changes to the website.
It is the responsibility of the user to periodically access the published Higia privacy policies in order to know the latest version at all times.
Contact information
For any questions about this Privacy Policy, the user can contact Higia both by electronic means through soporte@higia.app
